![]() Select Reserved Space and select Clear Reserved Space.Highlight the Sims 4, press the Menu button on your controller, then select Manage game & add-ons.You can try deleting the "reserved Space." Several XBox users have reported this helps them. You can also try loading a save from before the issue started to see if that helps. The user settings file is what needs to be reset.Īnother poster had said they had luck enabling free cam from the top right of their screen to lower walls in Live mode. ![]() Like everything else, these files and settings are cloud based. XBox does not store it's game user settings in the game saves folder. Select Delete > then OK to confirm your decision.Set the check mark beside the userdata file.Go to Settings > Application Saved Data Management > Saved Data in System Storage > Delete.PS4 Users Please share your affected save files with QA as requested here: Share your Saves Do not Delete Save Files, only the Userdata File! Reboot your system afterwards. Solution: Delete your Userdata file in your saves folder. Issue: You can't use your D-Pad to raise and lower walls, move floors, or switch sims. ![]() Marked as a Solution for Visibility, this issue is still open. ![]()
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